Assel Bazhikey

CX Support Representative Intern

Responded to incoming user tickets and support requests. Assisted users with platform-related issues and provided first-line technical support. Investigated user-reported problems and escalated complex cases to the appropriate teams. Maintained clear communication with users and helped improve their overall experience. Collected and documented user feedback for product improvement.

Product / Frontend Intern

Contributing to product development with a focus on frontend implementation. Working on the frontend part of product-oriented tasks. Assisting with UI implementation and improving user-facing features. Collaborating with the team on product-related decisions and feature development. Stack: React, JavaScript, Vite, API Integration, Node.js, GitHub.

Junior Developer Intern

Supported testing and quality assurance of platform tasks and bilingual content. Verified that tasks were correctly loaded into the system without errors. Checked the accuracy and consistency of translations from Kazakh to English. Collaborated with the development team to identify and resolve content and system issues. Tested user interface flows to ensure clear task presentation and smooth navigation.